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Improving Your Listening Skills with idXready learning

idXready: Improving Your Listening Skills:

Uses the Personal Listening Learning Model

Program Goal:
Develop better listening skills so that we may gain greater results when communicating.

What are Some Influences to Listening Effectiveness?

Internal Filters:

• Selective attention
• Selective Interpretation
• Selective Retention

External Factors:

• Non-verbal communication
• Speaker motivation

The Personal Listening Learning Model defines five unique listening approaches, each appropriate for different situations:

• Appreciative Listening
• Empathic Listening
• Discerning Listening
• Comprehensive Listening
• Evaluative Listening

Our tendencies toward each approach determine our listening strengths and challenges.

Listener/Speaker Motivations:

Speakers and listeners both have a purpose when involved in communication.  Each listening approach aligns with one of the listener motivations and is most appropriate for use with a specific speaker.

If the Speaker Motivation is to ENTERTAIN, and the Listener Motivation is to ENJOY, the most appropriate listening approach would be APPRECIATIVE.

If the Speaker Motivation is to SELF_EXPRESS, and the Listener Motivation is to SUPPORT, the most appropriate listening approach would be EMPATHIC.

If the Speaker Motivation is to INFORM, and the Listener Motivation is to UNDERSTAND, the most appropriate listening approach would be either DISCERNING OR COMPREHENSIVE.

If the Speaker Motivation is to PERSUADE, and the Listener Motivation is to EVALUATE, the most appropriate listening approach would be EVALUATIVE.

For the best communication results, listeners should align their approaches to the motivation of the speaker.

The Challenge:  Adapting the listening approach for successful communication.

• Recognize when other approaches are need
• Stretch our natural listening approach to adapt to the current needs.

To find out which of the five listening approaches you are inclined to use,
catch the following link to order your own Personal Listening Profile.

Catch this link for a sample of the Facilitator Guide, Participant Guide, and a demo of the Listening Video.
idXready: Improving Your Listening Skills Program

We're happy to answer your questions:  Call us at 517-324-9937

Your key to idXlearning:

Each idX program comes to you complete and ready-to-go on an idX USB Travel Drive.

Improving Listening Skills with idXready Learning Programs

What is the best way to improve the flow of information and overall communication in an organization?

Help people select the most effective listening approach based on the situation and on the communication needs of others.

idXready: Improving Your Listening Skills provides individuals with the key to clear communication through developing an understanding of effective listening techniques.

By incorporating proven, research-based assessment data, Improving Your Listening Skills personalizes the learning experience for each participant.  Learners will discover the five different approaches to listening, and identify their most natural listening approach. Through the use of relevant video and hand-on, experiential learning activities, participants will learn how to successfully communicate with others by modifying their listening style when communicating with team members and customers, creating efficient, productive, and effective work environments.

View Listening Skills Web presentation with sample video, Powerpoints and leaders guide

Personal Listening Profile Sample

Personal Listening Group Facilitator Report

Personal Listening Research Report

The EPIC Online Profile Platform allows you to create your own idXready seminars with ease and consistency every time.  All synchronized and ready to go.

Questions?   Call us at 517.324.9937